The guy who dealt with us, Ben Thomas was brilliant. We sent an email to his boss saying how pleased we were with his handling of our sale. Would I use them again? yes especially if Ben was doing the conveancing
Initially the service was a shambles with me having to chase the company for updates and to get anything done felt a number of times that i was being avoided and fobbed off what should have been a simple house purchase took 6 months and a new mortgage application. Credit to the second case worker who handled my case though as things did improve and seem to speed up under her shame she came in toward the end and not at the beginning. Extra charges are not very transparent or maybe they are if you receive the initial pack I never did. Could do with speaking to customers more as mistake on one form my end could have been picked up and not end up causing more work and costing the customer more money.
Some delay whilst the ,initial , conveyancer , left the firm but OK after that and good value for money . We were quoted a 2 x higher figure from a local source. .
Just used this company for the 3rd time. Very professional, always advised if there will be extra fees and i am using again at the moment for another conveyancing job. Highly recommended
I received well timed and accurate advice throughout the sale and purchase and appreciated the extra effort that went in to completing my purchase with an accelerated completion date. Perfect from start to finish, will use again.
Katy was excellent throughout our house purchase! Hot on the buyers case and always happy to receive my persistant phone calls. Professional and all paperwork promptly received once sale completed. Highly recommended.
Slow in responding to phone calls and emails,Lack of communication on the list of actions that is supposed to reassure you that one of the most stressful times in your life is going smoothly or not. When you question the speed of things you get told "if you pay a premium you can get a quicker response"
Katy who was dealing with our case kept us updated and informed. The price you see will be nowhere close to what you pay by the end. Be prepared for that. We ended up paying around £1700 by the end (leasehold). That and the "7 days from exchange to completion" fee we were charged when we were ready to exchange weeks before, just stops them getting 5 stars for us. Good service overall though.
Jodie did an outstanding job keeping our sale on track, despite problems with solicitors both up and down the chain. She then picked up the pieces when it fell apart at the 11th hour due to the Taylor Wimpey leasehold scandal, dealt with getting the lease fixed and sold again in record time.
While I never want to go through that process again, if I do, it'll be with Roberts Crossley.
Conveyancing Warehouse reviews
Freehold Sale
The guy who dealt with us, Ben Thomas was brilliant.
We sent an email to his boss saying how pleased we were with his handling of our sale.
Would I use them again? yes especially if Ben was doing the conveancing
Freehold Purchase
Efficient and friendly solicitors, will use with every future purchase. Unlike other legals they phone back when they promise!
Freehold Sale
Excellent service, excellent price. Emails were replied to promptly.
Freehold Sale
Very pleased. Smooth transaction selling my house at a great price. Coped very well with issues further down the chain. Recommended
Freehold Sale
We have used Conveyancing Warehouse several times and the service has been impeccable every time.
A big thank you to Jodie for her hard work and professional, friendly attitude throughout.
Freehold Purchase
Ben Jordan was very helpful and prompt with his responses. 11/10!
Freehold Purchase
Initially the service was a shambles with me having to chase the company for updates and to get anything done felt a number of times that i was being avoided and fobbed off what should have been a simple house purchase took 6 months and a new mortgage application.
Credit to the second case worker who handled my case though as things did improve and seem to speed up under her shame she came in toward the end and not at the beginning.
Extra charges are not very transparent or maybe they are if you receive the initial pack I never did.
Could do with speaking to customers more as mistake on one form my end could have been picked up and not end up causing more work and costing the customer more money.
Freehold Sale
an excellent efficient service throughout despite the other sides solicitors best efforts to disrupt the sale Well done Ben !!
Freehold Purchase
All work was carried out professionally and efficiently. Any queries were handled smoothly and we were kept informed all the time.
Freehold Sale
Some delay whilst the ,initial , conveyancer , left the firm but OK after that and good value for money . We were quoted a 2 x higher figure from a local source. .
Freehold Sale
The solicitor I used was great. Quick and efficient and much cheaper than anyone local.
Freehold Sale
Service was Completely done via email and post. Hassle free and happy with the service provided
Freehold Purchase
They responded quickly every step of the way. Great service from Ben at Roberts Crossley
Leasehold Purchase
Just used this company for the 3rd time. Very professional, always advised if there will be extra fees and i am using again at the moment for another conveyancing job. Highly recommended
Freehold Sale
I received well timed and accurate advice throughout the sale and purchase and appreciated the extra effort that went in to completing my purchase with an accelerated completion date. Perfect from start to finish, will use again.
Freehold Purchase
Katy was excellent throughout our house purchase! Hot on the buyers case and always happy to receive my persistant phone calls. Professional and all paperwork promptly received once sale completed. Highly recommended.
Freehold Purchase
Got the job done but found that I was chasing them for updates more than they were chasing the sellers solicitors.
They charge you extra to for a better service or they’re otherwise not too bothered.
Also could not spell my first name right which is Lauren. Not Lauran.
Took over 12 weeks to go through, not my quickest purchase but such is life.
Would I recommend? Probably not.
Freehold Purchase
Slow in responding to phone calls and emails,Lack of communication on the list of actions that is supposed to reassure you that one of the most stressful times in your life is going smoothly or not. When you question the speed of things you get told "if you pay a premium you can get a quicker response"
Leasehold Purchase
Katy who was dealing with our case kept us updated and informed. The price you see will be nowhere close to what you pay by the end. Be prepared for that. We ended up paying around £1700 by the end (leasehold). That and the "7 days from exchange to completion" fee we were charged when we were ready to exchange weeks before, just stops them getting 5 stars for us. Good service overall though.
Leasehold Sale
Jodie did an outstanding job keeping our sale on track, despite problems with solicitors both up and down the chain. She then picked up the pieces when it fell apart at the 11th hour due to the Taylor Wimpey leasehold scandal, dealt with getting the lease fixed and sold again in record time.
While I never want to go through that process again, if I do, it'll be with Roberts Crossley.